Privacy Policy

Introduction

The Action Tae Kwon Do (ATKD) School provides martial arts Instruction to people of Australia. ATKD collects personal information in order to conduct its business of providing martial arts instruction and fitness training.

The ATKD is committed to protecting member’s privacy and providing members with information and services relevant to those students training with ATKD. This Privacy Policy (Policy) should be read in conjunction with the Privacy Act and the APPs.

How this Policy applies

This Policy applies to personal information ATKD collects from you:

• via one of our websites;
• via social media;
• via telephone;
• via email;
• via fax;
• in person; and/or
• in writing.

ATKD Websites

ATKD websites collect two types of information. The first type is anonymous information. The web server makes a record of your visit and logs the following information for statistical purposes:

• the user’s server address;
• the user’s top level domain name (e.g. com, .gov, .net, .au, etc.);
• the date and time of the visit to the site;
• the pages accessed and documents downloaded;
• the previous site visited; and
• the type of browser used.

No attempt will be made to identify users or their browsing activities except, in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the internet service provider’s logs.

Another way information may be collected is through the use of “cookies”. A cookie is a small text file that the website may be placed on your computer. Cookies may be used, among other things, to track the pages you have visited, to remember your preferences and to store personal information about you.

You can adjust your Internet browser to disable cookies or to warn you when cookies are being used. However, if you disable cookies, you may not be able to access certain areas of the Website or take advantage of the improved web site experience that cookies offer.

Our website may contain links to other websites and social media pages including Facebook, Twitter and LinkedIn. We are not responsible for the privacy policies of the entities responsible for those websites and we recommend that you review the privacy policies applicable to any other websites you visit.

The ATKD retains a membership data base, all details supplied by members, relevant work related information may be recorded within the data base.

The kinds of information the ATKD may collect

From time to time you may voluntarily supply your personal information to the ATKD. The ATKD will record your e-mail address if you send us a message, subscribe to an email newsletter, or complete a form if this information is requested.

When you provide your personal information, it allows us, for example, to assist you with your queries and accept your application for membership. You may supply personal information to ATKD by, for example, responding to a survey, filling in a meeting attendance sheet, taking part in a competition, completing a membership form, discussing your issues with an instructor, or signing up to a campaign. ATKD only collects personal information that is necessary for the ATKD to perform its functions and/or activities.

Depending upon the circumstances you may provide to the ATKD, and the ATKD may collect, information such as, but not limited to:

• your name;
• your contact details;
• your social media details (e.g. blogs, twitter, Facebook, LinkedIn);
• your gender;
• your marital status;
• your date of birth;
• your employment details;
• your educational qualifications; and
• your inquiry or complaint details.

Some personal information is considered sensitive information and includes:

• your political opinions;
• your political party membership (if any);
• your union membership (if any);
• your racial or ethnic origin;
• your sexual orientation;
• any disabilities, illnesses or injuries you may have; and/or
• any other health information.

The Privacy Act allows ATKD to collect sensitive information which relates solely to ATKD members or people who have regular contact with the ATKD if the sensitive information relates to ATKD activities. We will only collect sensitive information where we have received your consent to your personal information being collected, used, disclosed and stored by the ATKD in accordance with this Policy.

Where you provide information to the ATKD in relation to a job application, the personal information you provide will only be collected, held, used and disclosed for the purposes of considering your potential employment with the ATKD. Where you provide the details of referees, you confirm that you have informed the referees that you are providing their contact information to the ATKD and they have consented to the ATKD contacting them and discussing the personal information you have provided in relation to the job application.

We will collect personal information directly from you unless:

• you have consented to the ATKD’s collection of your personal information from third parties – for example, from the ACTU, or your representatives; or
• when we are legally required to do so; or
• it is unreasonable or impractical to do so.

Where we have collected personal information about you either directly or by other means as set out above, we will notify you at the time, or as soon as practicable, to ensure that you are aware of such collection and its purpose.

You can choose to interact with us anonymously or by using a pseudonym where it is lawful and practicable. For example, you may wish to participate in a blog or enquire about a particular campaign anonymously or under a pseudonym. Your decision to interact anonymously or by using a pseudonym may affect the level of services we can offer you.

If we receive unsolicited personal information about or relating to you and we determine that such information could have been collected in the same manner if we had solicited the information, then we will treat it in the same way as solicited personal information and in accordance with the APPs. Otherwise if we determine that such information could not have been collected in the same manner as solicited personal information, and that information is not contained in a Commonwealth record, we will, if it is lawful and reasonable to do so, destroy the information or de-identify the information.

The purposes for which personal information is collected, held, used and disclosed

The ATKD collects, holds, uses and discloses your personal information to:

• improve our service delivery;
• manage our relationship with you;
• conduct surveys and research;
• provide educational services and professional development.

Using your information for direct marketing

You consent to our use and disclosure of your personal information for the purposes of direct marketing which may include providing you with information about events, products or services which may be of interest to you.

If you do not want us to use your personal information for direct marketing purposes, you may elect not to receive direct marketing at the time of providing your personal information.

Unsubscribing and opting out

If you no longer wish to receive direct marketing or other communications, you may request at any time to cancel your consent to such communications as follows:

• If subscribing to an email newsletter you may “unsubscribe” at any time from the newsletter mailing list;
• The ATKD may, from time to time, send you text messages about issues of importance such as events or campaigns. You may “opt out” by texting STOP in reply to a text message from the ATKD; or
• You may contact us at any time by mail or email directed to the Chief Instructor.

Disclosure of your personal information

The ATKD may disclose your personal information, in connection with or to further the purposes outlined above, to:

• Instructors;
• government bodies or agencies (including the Fair Work Commission, the Fair Work Ombudsman, the Australian Electoral Commission, the Australian Tax Office, an anti-discrimination body, a work/occupational health and safety regulator);
• organisations to whom we outsource functions (including information technology providers, print service providers, mail houses);
• otherwise as you have consented; and/or
• otherwise as required by law.

If any of these organisations are located outside Australia, you expressly consent to us disclosing your personal information to those organisations.

We take reasonable steps to ensure that each organisation that we disclose your personal information to is committed to protecting your privacy and complies with the APP, or is subject to a law or scheme that is at least substantially similar to the way in which the Australian privacy principles protect information.

By providing your personal information to the ATKD, you consent to us transferring your personal information to such other organisations.

How the ATKD holds personal information

Wherever reasonably practicable the ATKD holds electronic personal information on data servers that are owned and controlled by the ATKD in Australia. The data servers are password protected and login secured. However, by providing personal information to the ATKD you consent to your information being stored and processed on a data server or data servers (e.g. cloud services) owned by a third party or third parties that may be located outside of Australia. The ATKD will take reasonable steps to ensure that any third party providers comply with the APPs. If personal information is only routed through servers located outside of Australia – this is not regarded as a disclosure.

Wherever reasonably practicable the ATKD holds physical personal information in access controlled premises.

When the ATKD no longer requires your personal information for a specific purpose and we are not required to keep it to comply with any laws, we will take such steps as are reasonable in the circumstances to destroy your personal information or to ensure that the information is de-identified.

Government Identifiers

We will not adopt as our own identifier a government related identifier of an individual, such as a tax file number or Medicare card number and will only use or disclose a government related identifier where the use or disclosure:

• is reasonably necessary for the ATKD to verify your identity for the purposes of our activities or functions;
• is reasonably necessary for the ATKD to fulfill its obligations to an agency or a State or Territory authority;
• is required or authorised by or under an Australian law; or
• is reasonably necessary for one or more enforcement related activities conducted by, or on behalf of, an enforcement body.

How you may seek access and/or correction to personal information held by the ATKD

You have the right to request access to your personal information and request that it be updated or corrected. In most cases you can gain access to your personal information that ATKD holds. To request access to, correction of, or updating of any personal information held about you, please write to the ATKD at the following address:

Action Tae Kwon-Do
PO Box 4972
Kingston ACT 2604

General enquiries can be made via telephone by calling the following number:

0498 006 006

The ATKD may require that you provide proof of identity in order to seek access to your personal information. The ATKD may refuse to provide access if permitted to do so by law or under the APPs. The ATKD will seek to provide you with access to your personal information within 30 days of receipt of a valid request.

You should contact ATKD when your personal information details change Please contact the ATKD office for assistance with updating any personal information.

How you may complain about a breach of the APPs

To make a complaint about an alleged breach of the APPs please write to or email the Chief Instructor at one of the following addresses:

Action Tae Kwon-Do
PO Box 4972
Kingston ACT 2604

Email: info [at] actiontkd [dot] com [dot] au

All complaints must be written. Please provide all details about your complaint as well as any supporting documentation to the Privacy Officer.

How the ATKD will deal with complaints

The ATKD will seek to deal with privacy complaints as follows:

• complaints will be treated seriously;
• complaints will be dealt with promptly;
• complaints will be dealt with confidentially;
• complaints will be investigated by a Privacy Officer; and

The outcome of an investigation will be provided to the complainant where the complainant has provided proof of identity. The ATKD will seek to respond within 30 days of receipt of a valid complaint.

Variations to the Policy

This Policy may be varied from time to time and an updated version will be posted on the ATKD’s websites. Please check our websites regularly to ensure that you have the most recent version of the Policy.